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    Apprentice Partnership Advisor – EDEN TRAINING SOLUTIONS – CASTLEFORD, WF10 2JD Icon

    Apprentice Partnership Advisor – EDEN TRAINING SOLUTIONS – CASTLEFORD, WF10 2JD

    • Type: Apprenticeship
    • Sector: Business
    • Level: 3
    • Vacancy length: 13 Months

    Company Name: Eden Training Solutions

    Company Address:
    Bridge House 1st Floor
    Wheldon Road
    Castleford
    WF10 2JD

    Brief overview of the role: Eden are looking for an apprentice to work alongside the Apprenticeship Recruitment Manager to maximise Apprenticeship opportunities to SME and Levy employers. You will provide administrative support to the Apprenticeship Recruitment process and Eden’s products and services to current and prospective clients

    Closing date: 11 Jun 2021

    Apprenticeship summary

    Working week: Monday – Friday, 09:00 – 17:30

    Total hours per week: 37.50

    Annual wage: £18,000

    Expected duration: 13 months

    Possible start date: 14 Jun 2021

    Apprenticeship level: 3

    Reference number: VAC001714182

    Positions: 1 available

    About the Employer

    http://www.eden-ts.com

    Eden Training Solutions are an independent training provider that deliver apprenticeships across Business, Childcare, Administration, Services and Education sectors.

    Our Vision is to help people Reach their Potential by developing their knowledge and skills for a brighter future.

    We use our expertise to make a positive difference to people, communities and organisations and sitting at the heart of our delivery are Eden’s core values. Integrity- Excellence -Accountability-Teamwork

    Eden Training Solutions are proud to be an Equal Opportunities employer and in 2018, were proudly named in the Sunday Times Top 100 Best Small Companies, achieving a place in the Top 5 in Yorkshire and being categorised as an ‘extraordinary company to work for’.

    Vacancy description

    Responsibilities will include:

    • To build lasting relationships with customers, by delivering exceptional customer service standards
    • Maintain and develop relationships with existing customers via telephone and email communication
    • Go out of your way to get customers excited about our incredible range of qualifications on offer at Eden
    • Work as part of a dynamic team, meeting targets, deadlines and delivering on promises
    • Stay in touch with our customers to offer them a great aftersales experience
    • Overcoming any objections with a view to getting the customer onboard
    • Secure agreements from prospective customers through a relationship building and partnership approach
    • Provide administrative support to the recruitment process, updating records and systems
    • Explain products and services to potential customers and assist them in selecting those best suited to their needs
    • Attend team meetings and share best practice with colleagues
    • Achieve and exceed the minimum targets for engagement and conversion of leads

    Requirements and prospects

    Desired skills

    • Essential Skills, Knowledge and Experience:
    • Well-developed interpersonal skills
    • Good customer contact skills – customer orientated
    • Ability to work under own initiative, whilst also being able work as part of a high energy team
    • Ability to work to tight deadlines
    • Confidence
    • Good ICT/digital skills
    • Problem solving skills
    • Ability to plan, organise and prioritise own workload
    • Honesty and reliability
    • Excellent communication, organisation, and people skills – we want people who love what they do!

    Desirable Skills, Knowledge and Experience:

    • Industry recognised Customer Service/Business
    • Development related qualification
    • Experience in sourcing employer contacts and creating interest/demand from customers

    Personal qualities

    • Self motivated
    • Confident
    • Hard working
    • Trustworthy and reliable
    • Outgoing

    Desired qualifications

    Grades 7-4/A-C GCSE or equivalent in maths, English and IT. Other qualifications may be considered.

    Future prospects

    After successful completion of the Apprenticeship you may be offered a full time position subject to the needs of the business.

    Training provider:

    EDEN TRAINING SOLUTIONS LIMITED

    Contact:
    Sally Baldwin
    07764966256
    sallybaldwin@eden-ts.com

    Training to be provided

    • Development of the required knowledge, skills and behaviours
    • Level 2 Functional Skills in maths and English
    • Gain valuable workplace experience
    • End-Point Assessment (EPA)

    Apprenticeship standard: Business Administrator – L3

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