Give us a call on 0800 756 3985 or send us an email info@eden-ts.com

Related Vacancies

Other vacancies you might be interested in

There are no related vacancies available.

Additional Information

Important information and digital resource

Apply Now

Get in Touch





    Where did you hear about us?

    FacebookTwitterLinkedInInstagramWord of mouthOnline searchEmployerEmail


    I accept the privacy policy


    Apprentice Medical Receptionist/Administrator – LAMBERT MEDICAL CENTRE – THIRSK, YO7 1LU Icon

    Apprentice Medical Receptionist/Administrator – LAMBERT MEDICAL CENTRE – THIRSK, YO7 1LU

    • Type: Apprenticeship
    • Sector: Business
    • Level: 3
    • Vacancy length: 13 Months

    Company Name: Lambert Medical Centre

    Company Address:
    2 Chapel Street
    Thirsk
    YO7 1LU

    Brief overview of the role: Are you looking to build a career in Business Administration? Provide reception service to all practice contacts including staff, patients and members of the public. To provide high-quality administrative support to the Practice. Represent the practice in a friendly and professional manner.

    Closing date: 11 Jun 2021

    Apprenticeship summary

    Working week: Monday – Friday (opening times are 08:00 – 18:30), shifts confirmed at interview stage

    Total hours per week: 30.00

    Weekly wage: £129.00

    Expected duration: 15 months

    Possible start date: 14 Jun 2021

    Apprenticeship level: 3

    Reference number: VAC001708169

    Positions: 1 available

    About the Employer

    https://www.lambertmedicalcentre.co.uk

    The Lambert Medical Centre is a rural 6 partner dispensing practice with a catchment radius of approximately 7 miles of Thirsk.

    We dispense medication to patients who live more than a mile from the nearest chemists shop.

    The surgery staff consists of 8 Doctors, 2 Nurse Practitioners, 8 Receptionists, 4 Dispensers, 4Practice Nurses, 3 Healthcare Assistants, a Practice Manager and a Caretaker/Cleaner who lives on the premises.

    We also offer a late-night surgery one evening a week to provide appointments for working patients who are unable to during daytime surgery. The dates of this are displayed on the home page.

    The practice provides a minor surgery service which can treat minor sprains, strains, eye problems, minor burns, insect and animal bites, splinters, cuts, stitches and minor head injuries (where there has been no loss of consciousness) Please try to avoid attending A&E unless there is a genuine accident or emergency.

    Vacancy description

    Reception Duties:

    • Greeting and Directing patients and other visitors within surgery
    • Checking in patients using the electronic system
    • Making appointments and giving out appointment cards
    • Ensure those patients without an appointment but who need urgent consultations are seen in accordance with practice policy
    • Accepting and handling specimens
    • Dealing with requests for home visits
    • Explain practice procedures and formal requirements to new patients and those seeking temporary services. Ensure procedures are complete
    • Registering new patients, temporary patients, emergency patients and those requiring immediate treatment

    Telephone Duties

    • Making appointments
    • Giving out test results
    • Dealing with requests for visits and recording them on the computer
    • Taking messages for doctors, nurses and other staff and recording them on the computer
    • Telephoning other agencies as needed
    • Ordering of ambulances in an emergency

    General

    • Filing of medical records
    • Opening and processing the post
    • Contacting patients who need to be seen regarding test results, hospital letters or for a medication review
    • Entering patient information on to the computer
    • Keeping the waiting room and reception tidy and ensuring that a stock of patients leaflets are always available
    • Showing a pleasant and cheerful manner to patients at all times
    • Assisting with stocking shelves in Dispensary
    • Ensure total confidentiality, adhering to the NHS Code of
    • Confidentiality that no information about patients, either medical or personal is disclosed to persons other than those employed by or attached to the practice for whom such information is relevant
    • Such other duties as requested by the Practice Manager or as agreed with Doctors

    Requirements and prospects

    Desired skills

    • Computer literate with skills in Excel, Word and Email
    • Excellent communication skills
    • To be well organised with the ability to prioritise tasks
    • To be punctual with good time management
    • To have a good level of initiative and a willingness to learn new skills
    • An ability to work well under pressure
    • To present and maintain a high level of customer service at all times

    Personal qualities

    • Be polite and courteous
    • Friendly and reassuring manner
    • Flexibility
    • Smart appearance
    • Punctual
    • Reliable
    • Keen interest in the role

    Desired qualifications

    No formal qualifications are required but you must have a good standard of English and maths.

    Future prospects

    • For the successful candidate there could be ongoing employment upon completion of the Apprenticeship
    • The national apprenticeship minimum wage will be paid for the first 3 months. A review will then be made on progress in the role and the apprenticeship programme. The wage will then be reviewed

    Training provider:

    EDEN TRAINING SOLUTIONS LIMITED

    Contact:
    Gordon Kilvington
    07548 239 850
    gordonkilvington@eden-ts.com

    Training to be provided

    • Development of the required knowledge, skills and behaviours
    • Level 2 Functional Skills in maths and English
    • Gain valuable workplace experience
    • End-Point Assessment (EPA)

    Apprenticeship standard: Business Administrator – L3

    Other vacancies you might be interested in

    There are no related vacancies available.

    Get in Touch





      Where did you hear about us?

      FacebookTwitterLinkedInInstagramWord of mouthOnline searchEmployerEmail


      I accept the privacy policy


      Latest Blogs

      See more
      COVID-19 Time Capsule

      COVID-19 Time Capsule

      📣 FREE KID’S LOCKDOWN TIME CAPSULE 📣 As difficult as this is, we are living through history right now. If we can... Read More
      Home
      Enrol Now
      Vacancies