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    Apprentice Customer Service – TRANSFORM IMAGES – WAKEFIELD, WF1 1US Icon

    Apprentice Customer Service – TRANSFORM IMAGES – WAKEFIELD, WF1 1US

    • Type: Apprenticeship
    • Sector: Business
    • Level: 2
    • Vacancy length: 13 Months

    Company Name: Transform Images

    Company Address:
    13 All Saints Walk
    The Ridings Centre
    WF1 1US

    Brief overview of the role: Apprentice Customer Service Assistant needed for a print and embroidery specialist company in Wakefield. In this role you will be providing the highest level of customer service to ensure that all customers are very happy with the service and want to keep coming back.

    Closing date: 12 Nov 2021

    Apprenticeship summary

    Working week: Shifts to be confirmed at interview stage

    Total hours per week: 30.00

    Weekly wage: £129.00

    Expected duration: 13 months

    Possible start date: 15 Nov 2021

    Apprenticeship level: 2

    Reference number: VAC001756337

    Positions: 1 available

    About the Employer

    http://www.transform-images.co.uk

    Transform images are a small shop based in The Ridings, Wakefield. The team are very friendly and go out of their way to help all their customers. They offer first class service to their customers from the minute they walk through the door. They specialise in taking your photos and creating amazing bespoke arts for your home, key rings and even suitcases. They work very quickly so they don’t keep their customers waiting.

    Vacancy description

    This role will include:

    • All aspects of customer service
    • Dealing with customer queries
    • Serving customer orders
    • Cash and card handling
    • General housekeeping
    • Stock replenishment

    If you feel you would suit this role then why not apply?

    This is a great way to achieve your Customer Service Level 2 qualification as well as gaining fantastic work experience. We are looking for someone who is friendly and energetic to join the team. No experience is required as all training will be provided.

    Requirements and prospects

    Desired skills

    • Experience in a customer facing role is ideal, however not essential as full training will be given
    • Be able to use your own initiative
    • Some knowledge of computers

    Personal qualities

    • Fun
    • Friendly
    • Confident
    • Creative
    • Helpful
    • Smart
    • Outgoing

    Desired qualifications

    Maths and English GCSE grades C (4) or above would be desirable, or equivalent qualifications.

    Future prospects

    • After completing this apprenticeship and gaining the Customer Service Level 2 qualification, there is a possibility you could be taken on full time
    • This apprenticeship will give you a fantastic and fun work experience as well as a qualification which would
      be useful in the future, if retail is what you are wanting to do
    • There are chances to go on and do the Customer Service Level 3 qualification too

    Training provider:

    EDEN TRAINING SOLUTIONS LIMITED

    Contact:
    Sally Baldwin
    01709 889868
    sallybaldwin@eden-ts.com

    Training to be provided

    • Customer Service Practitioner Level 2 Apprenticeship Standard
    • Level 2 Functional Skills in maths and English
    • Gain valuable workplace experience
    • End-Point Assessment (EPA)

    Apprenticeship standard: Customer Service Practitioner – L2

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