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    Apprentice Customer Service Assistant – PLAYMANIA – BARNSLEY, S74 8HJ Icon

    Apprentice Customer Service Assistant – PLAYMANIA – BARNSLEY, S74 8HJ

    • Type: Apprenticeship
    • Sector: Business
    • Level: 2
    • Vacancy length: 13 Months

    Company Name: Playmania

    Company Address:
    Elsecar Heritage Centre
    Wath Road
    S74 8HJ

    Brief overview of the role: We only offer a fantastic indoor play frame, as well as additional weekly activities for the children to take part in, children’s parties, face painting and nail art. Our themed parties & Animation Team are well known by our customers and loved by all. This is the team that the successful applicant will be joining.

    Closing date: 29 May 2021

    Apprenticeship summary

    Working week: Shifts to be confirmed at interview stage

    Total hours per week: 31.50

    Weekly wage: £135.45

    Expected duration: 13 months

    Possible start date: 31 May 2021

    Apprenticeship level: 2

    Reference number: VAC001705134

    Positions: 1 available

    About the Employer


    We are the best indoor adventure, play and party centre. You can find us within the Elsecar Heritage Centre, on Wath Road in Elsecar, Barnsley. – Cleanliness – Safety – CCTV installed – Superb home cooked food. Our friendly staff mean you are assured of a warm welcome in a comfortable, relaxing atmosphere that’s as enjoyable for parents as it is for children.

    Located in a fantastic heritage building – Suitable for children from 0 to 12 (1.4m height restriction) – Separate tots’ area – Soft ball cannons – Multi sports area – Basket ball nets – Massive 4 lane astra slide – Tube slides – Superb twisting spiral slide – Party rooms to cater for the full range of parties – And lots, lots more…. – Ample free parking – Toddler groups – Tots’ aerobics – Private hire – you can have the whole venue to yourself!

    Vacancy description

    While working at Playmania as an Apprentice your role will be varied and include but not limited to tasks such as:

    • Customer facing role
    • Working closely with the team members
    • Working on the reception desk welcoming customers
    • Dealing with enquires including party bookings
    • Assisting with parties and activities
    • Monitoring the play frame
    • Working on servery, taking customer orders
    • Restocking of areas
    • General tidying and cleaning of the premise and work area
    • Any other duties as required by the business
    • Overall making sure all customers enjoy their time with us and have a fun experience

    Requirements and prospects

    Desired skills

    • Experience in a customer facing role would be advantageous

    Personal qualities

    • Friendly and outgoing
    • Confident in communicating
    • Hardworking and reliable
    • Ambitious and interested in progression
    • Able to work as part of a team and on own initiative

    Desired qualifications

    No formal qualifications are required and full training will be provided.

    Future prospects

    For the successful candidate there is the opportunity of ongoing employment and progression upon completion of the relevant qualification.

    Training provider:


    Gordon Kilvington
    07548 239 850

    Training to be provided

    • Customer Service Practitioner Level 2 Apprenticeship Standard
    • Level 2 Functional Skills in maths and English
    • Gain valuable workplace experience
    • End-Point Assessment (EPA)

    Apprenticeship standard: Customer Service Practitioner – L2

    Get in Touch

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