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Apprentice Customer Service Assistant – Bradford Icon

Apprentice Customer Service Assistant – Bradford

  • Type: Apprenticeship
  • Sector: Business
  • Level: 2
  • Vacancy length: 15

Location: Bradford

Company Name: Shandar Sweets

Brief overview of the role:
This is a great way to achieve your Customer Service Level 2 qualification and gain some fantastic
work experience. We are looking for someone who is friendly to join their team. No experience is
required as all training will be provided!

Closing date:28 Sep 2020

Apprenticeship summary

Working week: Working a 5 day week , 4pm to 11pm , you will be working each weekend and have 2 days off mid
week

Total hours per week: 35.00

Weekly wage: £145.25

Expected duration: 15 months

Possible start date: 05 Oct 2020

Apprenticeship level: Intermediate Level Apprenticeship

Reference number: VAC001636954

Positions: 1 available

Vacancy description

This role will include:

  • All aspects of customer service
  • Dealing with customer queries
  • Serving customer orders
  • Cash and Card handling
  • General housekeeping
  • Stock replenishment

Requirements and prospects

Desired skills:

  • Previous customer service would be advantageous
  • Excellent communication skills

Personal qualities:

  • Friendly
  • Confident
  • Good personality
  • Desired qualifications
  • No formal qualifications are required, but a confident communicator would be an asset to secure
    the role.

Future prospects:
For the successful candidate there may be an opportunity to progress further within the
employment upon completion of the relevant qualification.

Training provider:

EDEN TRAINING SOLUTIONS LIMITED

Contact:
Sally Baldwin
07764966256
sallybaldwin@eden-ts.com

Training to be provided:

  • During this Apprenticeship you will complete the following qualification:
  • (QCF) Customer Service Practitioner Level 2
  • Functional skills if required
  • ERR – Employment Rights and Responsibilities
  • PLTS – Personal Learning and Thinking Skills
  • Valuable workplace experience

Apprenticeship standard: Customer service practitioner

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