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    Apprentice Business Administrator – CONSUMER RECLAIM – SALFORD, M5 3EQ Icon

    Apprentice Business Administrator – CONSUMER RECLAIM – SALFORD, M5 3EQ

    • Type: Apprenticeship
    • Sector: Business
    • Level: 3
    • Vacancy length: 13 Months

    Company Name: Consumer Reclaim Ltd

    Company Address:
    12 Exchange Quay
    Salford
    M5 3EQ

    Brief overview of the role: Consumer Reclaim are looking for an ambitious individual to join their team and learn all aspects of business administration within their office in Salford. If you are looking at starting your career in an administration environment, then apply now!

    Closing date: 28 May 2021

    Apprenticeship summary

    Working week: Monday – Friday, 09:00 – 17:00

    Total hours per week: 35.00

    Weekly wage: £150.50

    Expected duration: 13 months

    Possible start date: 31 May 2021

    Apprenticeship level: 3

    Reference number: VAC001697887

    Positions: 1 available

    About the Employer

    http://www.consumer-reclaim.com/

    Consumer Reclaim specialises in complaints regarding mis-sold goods and services. Our policy is to take no fees until clients are paid*, so if a claim is unfortunately unsuccessful, no fees are charged.

    Here at Consumer Reclaim we have amassed years of experience in pursuing complaints for mis-sold products and services. We have now assisted thousands of clients since our inception.

    At Consumer Reclaim we value every client and understand that the complaint process and associated documents can be daunting. Therefore, we always endeavour to explain every step of the process and to ensure our client’s understand any offers or other correspondence that may be presented to them.

    Vacancy description

    Duties to include:

    • Speaking to customers over the phone/face to face
    • Managing diary systems
    • Copying and preparation of documents
    • Responding to and composing emails
    • Making and receiving phone calls and using a voicemail system
    • Updating databases and inputting data
    • Office organisation and maintenance
    • Maintaining a filing system – online and in office
    • Using Microsoft Word and Excel spreadsheets

    Requirements and prospects

    Desired skills

    • Ideally you will have previous experience in a similar environment or the confidence to be part of a busy team
    • You should have confident communication skills as will be dealing with a variety of people
    • An aptitude for thinking on the spot and problem solving
    • To be well organised with the ability to prioritise tasks

    Personal qualities

    • We are looking for someone who likes dealing with people (face to face & over the telephone), can work in a team & has a very positive attitude
    • You must be honest, outgoing, enthusiastic, reliable, and ultimately, very keen to learn and a can-do attitude
    • Reliable with excellent time-keeping skills

    Desired qualifications

    • GCSEs at grades C/4 or above (or equivalent) in maths and English

    Future prospects

    • In return we will help you build your confidence, teach you a strong work ethic and help you develop a positive mental attitude
    • All this will provide you with a solid foundation on which you can build a career that is both rewarding and personally fulfilling

    Training provider:

    EDEN TRAINING SOLUTIONS LIMITED

    Contact:
    Gordon Kilvington
    07548 239 850
    gordonkilvington@eden-ts.com

    Training to be provided

    • Development of the required knowledge, skills and behaviours
    • Level 2 Functional Skills in maths and English
    • Gain valuable workplace experience
    • End-Point Assessment (EPA)

    Apprenticeship standard: Business Administrator – L3

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