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    Supply Chain Warehouse Operative – L2 Icon

    Supply Chain Warehouse Operative – L2

    • Qualification Type: Apprenticeship
    • Level: 2
    • Course Duration: 13 Months
    • Course Value: £3,000

    Overview

    Warehouse Operatives work in a variety of warehouse environments.

    Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery, and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or forklift trucks.

    Technical Knowledge

    • Safe driving and/or operating techniques
    • Steps to take to minimise the effect their work
    • Safe use of equipment and machinery
    • Use of warehouse systems and processes
    • Understanding of basic IT applications
    • Understanding of relevant regulation and legislation
    • Effective communication with customers
    • Understanding of the structure of the industry
    • The importance of delivering excellent customer service
    • Vision, objectives, and brand of the organisation
    • Changes to systems, processes, and technology
    • How your role can affect your health and level of fitness

    Technical Skills

    • Operate and handle equipment safely and efficiently
    • Comply with appropriate rules, regulations, and processes for safely and efficiently moving, handling, packing and unpacking goods using relevant equipment
    • Work individually and as part of a team to safely move and handle objects
    • Safely and efficiently load and unload items into and from vehicles, buildings, containers, lift vans, crates and/or boxes
    • Select, prepare, use packaging materials appropriate to the job efficiently and in a way which reduces waste, costs, and environmental impact
    • Use correct equipment and procedures to record receiving or stowing goods; produce relevant paperwork or labelling processes
    • Promote the values of the organisation; communicate effectively with customers and colleagues to identify and meet their needs
    • Work effectively in a warehousing team, including when under pressure, and to agreed deadlines
    • Use IT applications and other relevant technology and systems, including warehousing management, data capture, radio and barcoding systems, to ensure the safe and efficient processing of goods

    Underpinning Skills, Attitudes and Behaviours

    • Demonstrate integrity, credibility, honesty, positivity, and personal drive in every aspect of their role
    • Take ownership for own performance and training, including demonstrating a keen interest in the industry
    • Show personal commitment to minimising the effect of work activities on the environment
    • Adapt to and embrace the use of relevant technology, systems, and equipment

    Programme Payments

    Non-Levy Employer (SME)
    5% employer contribution = £150 + VAT

    Levy Employer
    On Programme: £184.62 per learner per month * 13 months = £2,800 (80%)
    End Point Assessment: £600 (20%)
    Total Cost = £3,000

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